Technical support
00800 227 222 77
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Technical supportto ensure your digital signage systems run reliably

Digital signage must work – at all times and in every location. Our technical support team is here to help you quickly overcome technical challenges during day-to-day operations, ensure the stability of your systems and keep the focus on your content.

Professional. Fast. Personal.

TechnicalSupport by xplace

When it comes down to it, we are at your side.
Our team of experts, made up of our own staff, is on hand to help you from Monday to Saturday, 8 am to 8 pm. We promise that you won’t be left to deal with technical issues or questions about hardware and software on your own, and that everything will run smoothly. No waiting on hold, no technical jargon. Simple, efficient and reliable. Contact us!

xplace Support
Technical hotline (free of charge throughout Europe)
00800 227 222 77
Support with a long-term visionfor maximum operational reliability at every site
  • Active monitoring & early detection
    We monitor your systems round the clock and detect faults before they cause any disruption.
  • Fast response times
    Our team of experts responds promptly and resolves most enquiries directly at the first-level support stage.
  • Personalised support from our team of experts
    Dedicated points of contact who know your systems and provide you with reliable support, without any red tape.

How our support worksFrom the first point of contact to a long-term solution

Report

Simply get in touch by telephone or email to raise your enquiry.

Analyse

We analyse your ticket and prioritise it according to urgency.

Solve

Our team of experts will resolve the issue quickly and effectively.

Coordinate

If required, we can coordinate on-site assignments and partners on your behalf.

Evaluate

We document and optimise our processes to ensure even greater stability and reliability.

Personal adviceFor your support strategy

Every project is different. We work with you to develop a bespoke support package that suits your requirements and operating hours.

Request now!
You can count on thatThe benefits for you in terms of safe operation

  1. Less downtime
    Identify faults early and resolve them quickly.

  2. Clear responsibilities
    A single point of contact for all service enquiries.

  3. Full transparency
    Track tickets, statuses and actions at any time.

  4. Teams with a lighter workload
    We’ll take care of the technical coordination for you.

  5. Scalable service
    Suitable for individual locations and international networks.

We are here for you!Do you have any questions or need any help?
Get some advice now, with no obligation!

Just give us a call - we're here!
00800 227 222 77
(free of charge throughout Europe)