xplace GmbH is your partner for the successful design of the digital end-to-end customer journey at the point of sale. As a consulting operation and full-service provider, we cover the entire value chain and successfully implement your digitalisation projects together with you as a one-stop shop.
Your expertise hub for POS Digitalisation
Design the customer journey with us
Our comprehensive service portfolio empowers you to implement digitalisation projects at the POS with just one partner and profit from the resulting synergies. You will find our experts available at every phase of the project, ranging from consulting and conception, hardware and software development, data and technology integration, project management and installation and support.
Your project. One partner. xplace.
Areas of expertise
1
Strategic consulting
Our consulting services show you how to transfer the success factors delivered by e-commerce to the POS to optimise sales conversion rates. This is paramount, because only those businesses that are familiar with the behaviour of their customers and the customer journey at the POS are capable of profiting from customer communication technologies.
Our consulting services:
- We work hand-in-hand with you to design your individual customer journey at the POS and define the relevant touch-points.
- We advise you on the technical concept for all the technologies you require.
- We provide you with the support you need in all the steps involved in developing, integrating and networking your data and technology and guide you in implementing your digitalisation project.
2
Innovative POS solutions
With over 50 POS solutions, xplace covers all the touch-points closely connected to the digital end-to-end customer journey at the POS. Our solutions include digital signage and in-store navigation, electronic price labels or digital product advice applications. Customised software and hardware solutions round off our portfolio.
Innovative technologies are the drivers of digitalisation. By developing new solutions, we deliver innovative power to the POS and drive new impulses for customer interaction and data analysis for retailers and manufacturers. By doing so, we transform successful pilot projects into roll-out ready solutions hence facilitating large-scale installations.
3
Data and system integration
Innovative technologies for real Omnichannel
Integrating innovative technologies and connecting our applications to our customers' POS data systems have emerged as our key core skills in the 15 years we have been in business. In fact, they have taken us to the top of the league for European digital signage integrators.
Integrated data analysis tools and AI technologies deliver the advantages of eCommerce to the POS and enable the control of communication and promotion and thus a conversion optimization.
coco – the Omnichannel Platform for the POS
With the development of the 'coco' data platform, we are creating the prerequisite for real Omnichannel and sustainable conversion optimisation at the POS. The Platform enables the networking of all data from all systems - from e-commerce, touchpoints at the POS, ERP, CRM or other relevant business systems. Omnichannel with 'coco' means maximum exploitation of all POS data for retailers and manufacturers. Conversion can be optimized by accessing relevant analysis data.