POS Strategy and Technology Consulting

Networking online and offline touch-points is still wishful thinking and a distant goal for many retailers and manufacturers. We help you to close the strategic and technological gaps on the path to an end-to-end customer journey.

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xplace consulting
1

Basic POS workshop: Customer journey insights and touch-points

The aim of this workshop is to develop the path on the customer journey at the POS with touch-points that are effective for our customers.

What you can expect:

  • Definition of the digital end-to-end customer journey goal
  • Creation of the individual customer journey at the POS
  • Identification of relevant touch-points
  • Data networking for the digital end-to-end customer journey

 

Ask for a quotation

 

 

 

2

POS innovation and technology workshop

The aim of this workshop is to develop an innovative digitalisation concept under strategic and technological aspects.

What you can expect:

  • New touch-points at the POS
  • Retail innovations: technology and strategic benefits
  • Technical Integration: challenges and solutions
  • Future scenarios for the point of sale

 

Ask for a quotation

 

 

3

POS data analysis workshop

The aim of the workshop is to develop a concept for integrating data analysis tools to precipitate the personalisation of the customer journey.

What you can expect:

  • Strategic insights into customer data, analysis and personalisation at the POS
  • Artificial intelligence: (almost) limitless possibilities
  • Technical integration: challenges and solutions, KPIs
  • Future scenarios for the point of sale

 

Ask for a quotation

 

 

4

Project management and implementation workshop

The aim of this workshop is to develop a project plan for implementing a digitalisation project.

What you can expect:

  • Project plan and project management: From project concept to implementation
  • Goals and prospects for proofs of concept and pilot stores
  • Roll-out management
  • Evaluation and determination of ROI

 

Ask for a quotation

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