Technical support

Data protection xplace GmbH

The protection of privacy is an important concern for xplace GmbH. Therefore, we would like to ask you to carefully read the following summary of how our website works.

What does data protection mean for us?

You can rely on transparent and fair data processing and we strive to handle your data carefully and responsibly. All information on this website is subject to copyright and other laws protecting intellectual property. It may not be copied for commercial purposes or for distribution, nor may it be changed or used without the consent of xplace GmbH.


Name and address of the controller:

xplace GmbH
Tuchmacherweg 12
37079 Göttingen

T +49 551 488798-0

You can reach the data protection officer at:


Scope of the processing of personal data

As a matter of principle, we collect and use personal data from you only for statistical purposes and insofar as this is necessary for the provision of a functional website and our content and services.


Duration of storage and routine deletion of personal data

We process and store your personal data only for the period of time required to fulfil the purpose of storage or if this has been provided for in laws or regulations. Your personal data will be deleted or blocked once the purpose no longer applies or has been fulfilled. In the case of blocking, deletion will take place as soon as legal, statutory or contractual retention periods do not conflict with this, there is no reason to assume that deletion would impair your interests worthy of protection and deletion would not cause a disproportionately high expense due to the special nature of the storage.


Collection of general data and information, so-called log files

Our website collects a series of general data and information with each call on the basis of Art. 6 Para. 1 lit. f DS-GVO, which is temporarily stored in log files of a server. A log file is created in the course of an automatic protocol of the processing computer system. The following can be recorded:

  • Access to the website (date, time and frequency)
  • How you got to the website (previous page, hyperlink, etc.)
  • Amount of data sent
  • Which browser and browser version you use
  • The operating system you use
  • Which internet service provider you use
  • Your IP address that your internet access provider assigns to your computer when you connect to the internet.

Your IP address is only stored anonymously for security reasons. The collection and storage of this data is necessary for the operation of the website in order to ensure the functionality of the website and to deliver the contents of our website correctly. In addition, we use the data to optimise our website and to ensure the security of our IT systems. For this reason, the data is stored for a maximum of 14 days as a technical precaution.


Cookies for statistical purposes

Cookies are small text files that are placed in your browsing history and which reconstruct settings you have already made and other changes you have made on your next visit. These functional cookies ensure that our website functions properly. These cookies are stored for a maximum of 26 months, after which they are automatically deleted.

In order to determine which content from our website is of most interest to you, we continuously measure the number of visitors as well as the most viewed content. We use the data collected in this way for statistical purposes, for example

  • to record the number of visitors to our websites,
  • to record the respective visiting time of our website visitors,
  • to record the order of visits to various websites,
  • to assess which parts of our website need to be adapted or
  • for website optimisation.

We use the following services for statistical purposes, which you can deactivate by setting an opt-out cookie or following a link:

Google Analytics

Google Analytics is a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses cookies to enable an analysis of the use of our website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. However, your IP address will be shortened beforehand by Google within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The cookies stored by Google Analytics are deleted after 14 months at the latest.

Further information on data protection and the terms of use for Google Analytics can be found at: and

To deactivate Google Analytics, click on the following link to download and install a browser plugin:
Deactivate Google Analytics


Google Maps

Google Maps API is a mapping service provided by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. We use Google Maps API to display an interactive map and to create directions or to help you find a stationary store. When using Google Maps, information about your use of this website (including your IP address) may be transmitted to a Google server in the USA and stored there.

For more information about Google Maps' privacy policy and terms of use, please visit: and

Social Media Plugins

On our website, we use plugins of social networks such as,,,,, etc. The operators of these networks are:

a) Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA;
b) LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA;
c) YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

These plugins are marked with the logo of the corresponding social network. When you call up a web page of our website that contains such a plugin, your browser establishes a direct connection with the servers of the respective social network. The content of the plugin is transmitted by the social network directly to your browser and integrated by it into the presentation of the website. We therefore have no influence on the collection of data by the respective social network with the help of the plugin and inform you according to our state of knowledge:

By integrating the plugins, the respective social network receives the information that you have accessed the corresponding page of our website. If you are currently logged in to one of the social networks, it can assign your visit from our internet pages to your account with this network. If you interact with the plugins (e.g. press the "Like" or "Tweet" button), the corresponding information is transmitted from your browser to the social network and the network's function associated with the button is triggered. In the case of the "Apply with" function, information on the job advertisement to which you are applying is transmitted to LinkedIn (title of the job advertisement as well as data on the technical implementation of this function). If you are not a member of the social network, it is still possible that the social network obtains and stores the IP address of your computer. The purpose and scope of the data collection and the further processing and use of the data by the social network, as well as your rights in this regard and setting options for protecting your privacy, can be found in the data protection information of the respective social network:


If you are a member of the social network and do not want it to collect data about you via our website and possibly link it to your account there, we recommend that you log out of the social network before visiting our website.


Contact via contact form

You have the option of contacting us via the contact form on our website. The personal data transmitted to us in this way will be stored by us, based on Art. 6 para. 1 lit. A DS-GVO, in order to process your request. As a matter of principle, data will not be passed on to third parties unless applicable data protection regulations justify such a transfer (Art. 6 para. 1 lit. b, c, f DS-GVO ) or we are legally obliged to do so. You can revoke your consent at any time with effect for the future. In the event of revocation, your data will be deleted immediately. Otherwise, your data will be deleted as soon as we have processed your request or the purpose for storing it no longer applies. You can obtain information about the data stored about you at any time.

Use of Google reCAPTCHA

To protect your enquiries, our website uses the "reCAPTCHA" service of the company Google Inc. ("Google") in order to be able to distinguish whether the filling out of the contact form provided on this website is done by a natural person or improperly through machine, automated processing. This includes sending the IP address and any other data required by Google for reCAPTCHA to Google. The deviating data protection provisions of Google apply here, which you can find at find. By using reCaptcha, you implicitly agree to this privacy policy. You can revoke your consent at any time.